Contact Us | Let Us Help You


Customer Service: Call Us at 888-922-7646

Chances are, if you’ve reached this page… you are in need of a real, actual person to help you out. We get it, and we are here to help! Ring us, 888-922-7646, phone/ chat hours are from 9am-6pm EST Monday-Friday. Want to reach someone right this second? Email us, right now.

US Order Tracking:  Want to check the status of your order? Just click this link to track your package and simply enter your order number and ZIP code.  Register with and you can track your package for most orders.  Click here to register. Already registered?  Click here to sign in. You can track your international order here. Still have questions?  Email us at  For Japan order inquiries, please email

Custom Découpage Glass Trays

For custom découpage image submissions, questions, and a status updates, please don't hesitate to contact our design team specialist Jenna in our Custom Découpage design department at With the completed custom découpage order form, artwork may be submitted by email or Post. For a custom découpage order form, click here to view.


For press inquiries, images or product loans, please contact Jill Blau, Head of our Media & Public Relations department at

Hospitality & Corporate Gifting

For hospitality, corporate gifting, and in-store display inquiries, please contact us at 888-922-7646 or email

Design Trade

For interior designer and decorator orders, apply for our Interior Design Program online, in one of our Boutiques or call us at 888-922-7646 for more information. This is extended exclusively to designer clients shopping in Ben's Garden boutiques across the globe. For the Professional Courtesy Application, click here to view.


At Ben's Garden, our priority is to attract, retain, and develop top talent. To this end, we maintain a set of core values to anchor us in our work as we strive to be tenacious, decisive, passionate, creative, collaborative, kind, and innovative. Interested in joining us? You can email For an application, click here to view.


If you own a shop and would like to be a registered Ben's Garden re-seller please email, to begin the wholesale application process. You may also ring us and speak with one of our wholesale team specialists at 888-922-7646 to inquire about opportunities. Only existing wholesale accounts are granted access to shop online.