Shipping Policy

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Ship same-day shipping available

Domestic Shipping

Shipping charges for your order will be calculated and displayed at checkout. Rates are based on package weight and shipping destination. Your selected shipping speed applies once the parcel has been packed and picked up by the Carrier. Please allow for extra shipping days over holidays, as delays can be experienced.

Please allow 3-5 business days for your order to be shipped. This excludes weekends and holidays. We appreciate your patience!

International Shipping

When available international orders are shipped via UPS. Charges for your order will be calculated and displayed at checkout. Rates are based on package weight and shipping destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Ben's Garden is not responsible for these charges if they are applied and are your responsibility as the customer.

Checking your order status

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

You can track your order here.

If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at hello@bensgarden.com with your name and order number, and we will look into it for you.

Gift wrapping. Add the perfect finishing touch

Gift Wrapping is an art form, my friend. It's like the icing on the cake, the cherry on top, the bow on the present. And here at Bensgarden.com, we take gift wrapping seriously (but not too seriously, because life is too short for boring wrapping).

When you shop with us, you have the option to add a touch of magic to your purchase with our fabulous gift wrapping service. We'll take your already amazing gift and turn it into a masterpiece that will make the recipient's heart skip a beat.

Our team of gift wrapping wizards (yes, they wear capes) will carefully wrap your item in the most exquisite paper, adorned with whimsical patterns and vibrant colors. We'll add a bow so magnificent, it could make a unicorn jealous. And if you're feeling extra fancy, we can even include a personalized note to make your gift truly unforgettable.

But wait, there's more! Our gift wrapping service isn't just about making your present look pretty. It's about creating an experience. When your loved one receives a beautifully wrapped gift from Bensgarden.com, they'll feel like they're unwrapping a little piece of joy.

So go ahead, add some pizzazz to your purchase with our gift wrapping service. It's the perfect way to make your gift stand out from the crowd and bring a smile to someone's face. Remember, at Bensgarden.com, we don't just sell products. We create moments of joy, one beautifully wrapped gift at a time.